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Olympic Color Rods Shipping Policy

General Shipping

OCR is shipping from Seattle Washington.

OCR uses UPS Ground as its default shipping method, however UPS Express Shipping and US Postal Service is available.

As most of our products are sold by weight, we are unable to calculate shipping costs until your order is fully packed and ready to ship.

We will email your invoice which will show your shipping charges and Tracking Information.

Should you wish to be notified about shipping charges prior to finalizing your order, please place a comment on your order including contact information where you may be reached the same day.

Shipping Via UPS (Domestic)

UPS is the most efficient and secure shipping method offered by OCR. Orders shipping via UPS are sent within 48 hours of placement Monday through Friday, excluding US Holidays.

Please note that Express Shipments (Overnight, 2 and 3 day) are significantly more expensive than Ground Shipping.

Orders requesting Express Shipping must be received by 2 pm PST for same day processing.

UPS Ground shipments to a residential address do not require a signature and will be left at the shipping address, even if unattended, unless signature service is requested by the customer. There is an additional fee for this service.

Olympic Color Rods cannot be responsible for your package once it leaves our facility. However, we will be happy to coordinate any claims with UPS for damaged or lost packages. In the event of a damaged package, please retain the box and all shipping materials in case UPS requires inspection of the shipment.

Shipping via the Postal Service (Domestic)

Unlike UPS, The US Postal Service site is not integrated into our ordering system. As such, these packages require special handling and they may be delayed beyond the 48 hour shipping window. If timing is an important issue, please place a comment on your order with your timing requirements.

Using the Postal Service may be slightly less expensive and faster than UPS Ground (depending on your location). However, the USPS tracking and response to claims is problematic. Therefore Postal Service packages are not insured and will not be replaced by OCR if lost or stolen.

International Shipping

Customers are responsible for paying all duties and taxes to the shipper. They are not part of your order total.

We are happy to accommodate requests for shipping via the US Postal Service using International Flat Rate or Priority Mail, however please be aware that due to special processing issues, a Customs Documentation fee will be assessed of $15 per package.

Updated August 12, 2014 - USPS SHIPPING

 

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